Safaricom says internet, M-Pesa App affected following undersea cables outage

Citizen Reporter
By Citizen Reporter June 25, 2024 06:16 (EAT)
Add as a Preferred Source on Google
Safaricom says internet, M-Pesa App affected following undersea cables outage
Vocalize Pre-Player Loader

Audio By Vocalize

Leading telecommunications company Safaricom has announced reduced internet speeds in the country following an outage on two of their undersea cables.

This, the company announced on Tuesday evening has affected various critical apps including M-PESA Super App and Safaricom APP.

"We have experienced an outage on two of our undersea cables that deliver internet traffic in and out of the country," read a statement from Safaricom.

"We have activated redundancy measures to minimise service interruption and keep you connected as we await the full restoration of the cables."

They advised users to use USSD *334# for M-PESA services or the SIM Tool Kit.

Join the Discussion

Share your perspective with the Citizen Digital community.

Moderation applies

Sign In to Publish

No comments yet

This discussion is waiting for your voice. Be the first to share your thoughts!