CS Ruku urges HR sector to embrace AI to transform workforce management

Speaking at the official opening of the 11th Annual National Human Resource Congress in Mombasa, CS Ruku underscored the need for a radical shift in HR approaches by leveraging emerging technologies—particularly AI and blockchain—to revolutionise talent development, organisational culture, and performance management.

“The future of human resource management is experience-driven, not process-driven; predictive, not reactive; and powered by artificial intelligence rather than manual processes,” said the Cabinet Secretary, noting that the profession is undergoing rapid transformation driven by global disruptions, evolving workforce dynamics, and technological advancement.

Themed “Reimagining HR: Navigating Strategy, People & Technology,” the congress brought together HR professionals, policymakers, CEOs, and key stakeholders from both the public and private sectors to exchange ideas and insights on the evolving HR landscape.

CS Ruku emphasised that HR must evolve from a traditional administrative function into a strategic enabler of organisational success. He urged HR professionals to embrace AI-powered systems, automation, and data analytics to drive efficiency in recruitment, talent retention, performance tracking, and workforce planning.

“Automation will help both government and private organisations reduce inefficiencies, enhance decision-making, and better predict employee turnover,” he explained.

The Cabinet Secretary also made a strong appeal for public-private collaboration to enhance youth empowerment through more accessible and impactful internship opportunities. “It is time for a national conversation on how to create meaningful internship opportunities. Youth empowerment must be a shared responsibility between the public and private sectors,” he stated.

In addition, CS Ruku highlighted the importance of embedding diversity, equity, and inclusivity within recruitment and leadership development frameworks, advocating for people-centric HR strategies that prioritise employee well-being, personalised learning, and career progression.

He commended the Institute of Human Resource Management (IHRM) for convening the congress and for playing a vital role in aligning HR practices with global trends.