Bolt announces 10% increase in minimum fare

Ride-hailing service platform Bolt on Monday announced a 10 per cent fare increase in Kenya to address driver earning concerns.

Bolt has done this in a bid to reflect its ongoing dedication to providing fair compensation and improving the working conditions for its drivers.

In a statement by General Manager Linda Ndung’u , Bolt said it is in dialogue with their driver community to understand their challenges.

“The feedback received highlighted the need for a fare adjustment to help drivers maintain sustainable earnings while continuing to provide safe, reliable, and high-quality service to riders across Kenya,” noted Ndung’u.

All rides that are booked through the platform with now have a 10% increase in the base fare. For instance, a ride that was once priced at Ksh.200 will cost Ksh.220.

Bolt said the move is aimed at impacting drivers’ lives positively and enable them earn more returns for the trips completed.  It will also ensure the maintenance of high standards of service to riders on the platform.

The fare increase follows protests by digital taxi drivers who were complaining on the decrease in prices per kilometer despite the increased fuel prices and cost of living.

“This fare adjustment is not just a price change but also a step towards acknowledging the value our drivers bring to the platform every day. We believe that this move will help our drivers earn a fair wage, which in turn will allow them to continue providing the reliable and safe transportation our riders depend on,” said Linda Ndungu, General Manager.