Tala expands into Latin America with launch in Guatemala

The firm also plans to extend its services to the Dominican Republic and Panama by the end of the year through its proprietary software platform, Tala in a Box, designed to support rapid market expansion.

Despite high levels of financial product penetration in Latin America, many people remain excluded from essential services such as credit.

Tala says it seeks to bridge this gap through a system that integrates credit assessment, payments, and customer relationship management to expand access responsibly.

Since its founding, Tala has served more than 12 million customers worldwide and disbursed around $7 billion in credit. 

In Mexico—its fastest-growing market—the company has issued 20 million loans to nearly four million customers over the past eight years. Two million new customers joined Tala globally this year alone.

“Through our experience in Mexico, we have seen that existing services still leave much of the population underserved,” said Annstella Mumbi, General Manager of Tala Kenya. “Our technology and products are designed to address those needs.”

The company’s expansion is underpinned by Tala in a Box, which includes its AI-powered Tala InSight credit model and financial identity system, alongside tools for payments and money transfers. Tala reports a three-year compound annual revenue growth rate of 35% and says its entry into new Latin American markets signals a further stage in its global growth strategy.