South Sudan confirms digital services partnership with Crawford Capital Limited

In a statement released by the ministry, officials said the partnership is aimed at improving efficiency, transparency, accountability and accessibility in public service delivery through the adoption of digital systems.

The ministry stated that the engagement follows established institutional procedures and aligns with government-approved reform priorities and resolutions of the Council of Ministers.

According to the statement, Crawford Capital is providing technical and research support to help strengthen digital workflows and develop citizen-centred e-services tailored to the South Sudanese context.

“The Ministry affirms its official engagement with Crawford Capital Ltd. in supporting the development and research of electronic government services in South Sudan,” the statement by Information Minister Ateny Wek Aten said in part.

The ministry described digital transformation as a key governance reform initiative intended to modernise public administration, improve service delivery and strengthen institutional effectiveness across government agencies.

Separately, the South Sudan Revenue Authority (SSRA) also confirmed its collaboration with the firm in the digitalisation of revenue collection systems, saying the reforms are intended to enhance transparency and accountability in public finance management.

The authority said the introduction of digital systems has improved revenue tracking and operational efficiency, while supporting the rapid digitisation of cargo management and tax collection processes aimed at curbing smuggling and increasing state revenue.

Under the reforms, electronic cargo tracking systems have been introduced for goods entering the country to reduce diversion and strengthen monitoring.

“The Authority reiterates that this engagement was conducted lawfully, transparently and within government-approved reform initiatives aimed at modernising public revenue administration and state institutions,” the office of the Commissioner General said in a statement.

According to SSRA, the systems are currently generating about 130 billion South Sudanese Pounds monthly, with cumulative collections nearing 1 trillion South Sudanese Pounds over the last eight months. The authority said the highest monthly revenue performance was recorded in April 2026.

The authority added that the reforms have replaced manual systems previously associated with delays and inefficiencies, with digital platforms now enabling real-time reporting and improved auditability.

The developments come amid heightened international scrutiny over governance and financial management in South Sudan. However, both the ministry and the revenue authority maintained that the digital reform programmes are being implemented within approved government frameworks and institutional procedures.