Services disrupted in Huduma centres due to ‘power outage in data centre’

According to the citizen services provider, the services would be temporarily unavailable due to a power outage affecting its data centre. 

In a notice on Monday, Huduma Kenya said its technical teams were working to restore normalcy as soon as possible. 

They called for patience from those who have been inconvenienced.

Huduma Centres were established to offer citizen-centred public services, including the Kenya Revenue Authority, National Transport and Safety Authority and registration of self-help groups among others.

The government also developed the E-citizen platform as an innovative public service delivery channel that supplements the role of the Huduma centre to improve efficiency in service delivery. 

E-citizen is an online digital platform where citizens can access and make payments for public services using online payment methods. The platform is integrated with the Huduma centres.