Safaricom records Ksh.100B in profits as revenue hits Ksh.414B

Telco giant Safaricom has posted record net earnings of Ksh.100 billion for the year ended March 31, 2026, as it hit Ksh.414 billion in revenue.

The telecommunication group noted that the growth was driven by continued customer growth, increased adoption of digital services, and solid performance across core product lines.

Likewise, during the period under review, Safaricom Kenya service revenue increased by 10% to Ksh.400.8 billion, while Earnings Before Interest and Tax (EBIT) grew by 15.3% to KES 182.3 billion.

M‑PESA adoption in Kenya also generated Ksh.182.7 billion due to the accelerated 41 million active users.

The Group has also raised its dividend payout by 66.7% from the previous year, totalling to Ksh.80.1 billion.

This translates to Ksh.2 shillings per share, comprising an interim dividend of Ksh.0.85 per share, and a recommended final dividend of Ksh.1.15 per share, subject to shareholder approval.

“We have shown strong execution in the first year of our five-year strategy, signalling a great setup for delivering our vision. We delivered strong performance, with acceleration in the second half, surpassing Group guidance with outstanding Kenya performance offsetting the impact of currency reforms and the timing of market repair actions in Ethiopia,” said Peter Ndegwa, Group CEO, Safaricom PLC.

Safaricom says it reached a total of 71.6 million customers across the Group, reflecting continued trust in the brand and strong demand for digital connectivity and financial services.

Likewise, Safaricom Ethiopia contributed 12.5% to the Group’s revenue growth as subscribers increased to 13.6 million customers, supported by a stronger network now covering 60% of the population with 3,504 sites.

Safaricom Chairman Adil Khawaja said that the results from Ethiopia reflect a steady resilience and momentum of the Group.

“At the same time, we are beginning to see the benefits of scale in Ethiopia, with improving commercial momentum and narrowing start-up costs. This balance, growth, investment, and discipline, is exactly what the Board expects at this stage of our journey,” said Khawaja.

Safaricom added that its continued investment in social impact initiatives across Kenya and Ethiopia, through the Safaricom and M‑PESA Foundations, has transformed over 4.4 million lives through programmes focused on education, health, and economic empowerment.

Safaricom Chief Finance Officer added that the Group now moves into its Vision 2030 strategy with a commitment to maintain its momentum while investing in more growth avenues.