AG rolls out e-Citizen access to Public Trustee services

The move is projected to provide a seamless, efficient and accessible platform for members of the public seeking Public Trustee services.

"This initiative marks a significant step in enhancing access to justice and improving service delivery through digital transformation," read a statement seen by Citizen Digital.

Members of the public can now access information online in real time, including those in remote areas, without needing to visit the Nairobi office.

Some of the services offered by the Public Trustee that will be accessible on the e-Citizen platform include the administration of the estates of deceased persons and the distribution of accident compensation dues forwarded to the Public Trustee by various insurance service providers.

Members of the public will also be able to administer trusts for minors, persons living with mental disability, persons who are incapable of making decisions by virtue of age, infirmity or any other reason that may be considered by the Court.

Consequently, starting today, April 8, 2026, all applications for service delivery to the Public Trustee Nairobi Office shall be done exclusively through the e-citizen portal through https://publictrustee.ecitizen.go.ke.

Stakeholders and the general public have been urged to embrace this digital solution as part of the government's efforts to modernize its services.