Moi International Airport named best airport in Africa

The Moi International Airport has been feted with the 2023 Best Airport by Size and Region award for Africa in the Under 2 million Passenger Per Year category, by the prestigious Airports Council International (ACI World).

The recognition comes as part of the esteemed ACI Airport Service Quality (ASQ) Survey, which assesses global passenger experiences.

ACI World's ASQ Awards are an annual celebration of excellence in airport customer experience, gauged through Departure and Arrival Surveys.

Established in 2006, the ASQ programme has become the foremost benchmark for airport passenger satisfaction, boasting participation from over 400 airports across 109 countries.

Moi airport previously earned the title for the best airport in the same category for Africa in 2021 and 2022.

“I am filled with immense pride and joy for Moi International Airport's significant achievement. Winning the 2023 Best Airport by Size and Region Award from Airports Council International is not only an honor but also a testament to our unwavering dedication to excellence in customer service," said KAA Acting Managing Director Henry Ogoye.

“This accolade reaffirms our commitment to providing exceptional experiences to all our passengers and serves as an inspiration for us to continue elevating our standards, ensuring MIA remains a leader in its category."

On his part, ACI World Director General, Luis Felipe de Oliveira, extended his congratulations to the Kenya Airports Authority (KAA) for establishing a global standard in airport services.

“Congratulations to the whole team at Moi International Airport in Mombasa on their success in the Airport Service Quality (ASQ) Awards. Your dedication to excellence in customer experience sets a benchmark for airports worldwide! Keep setting the bar high," he said.