Tala targets global fintech market as it enters second decade in operation

This population, primarily in emerging markets, often lacks access to traditional financial services despite participating in both formal and informal economies.

Jori Pearsall, Tala's Global Chief Business Officer, highlighted these plans during the company's 10th-anniversary celebration in Nairobi.

"The Global Majority have immense potential, and we’ve witnessed their power. Tala proves that the old barriers can be overcome with innovative solutions, creativity, and radical trust” said Jori as he detailed Tala’s 10-year journey.

Since its inception in 2014, Tala has pioneered financial inclusion efforts in Kenya, contributing significantly to the digital credit industry that now serves 8 million customers monthly, with billions disbursed annually.

Globally, Tala has served over 9 million customers, disbursing substantial amounts across markets in The Philippines, Mexico, and India.

The fintech is seeking to expand into East African markets and beyond, and engage in policy initiatives to enhance financial inclusion over the next decade.

Annstella Mumbi, General Manager of Tala Kenya, emphasized their commitment to evolving beyond mere access, leveraging data science and partnerships to enable broader financial solutions.

“Moving into the next decade, we will be moving to a second phase of the industry, thinking beyond access and into the ability of the industry and Tala to offer more customer-centric solutions."

"With our in-depth understanding of the mass market customer, and our data science capabilities, we are increasing our focus on partnerships and being an ecosystem enabler. We are not your competitor but your enabler in opening up access to credit," she said.

Reflecting on Tala's future, Rebecca Miano, Cabinet Secretary of the Ministry of Investments, Trade, and Industry, welcomed collaboration with Tala through their Karibu Business Support Centre initiative.