Super Metro Sacco cleared to resume operations following tribunal ruling

Popular matatu operator Super Metro Sacco has received a green light to resume operations after the Transport Licensing Appeals Board vacated an earlier suspension order that had temporarily halted the company’s services.

In a ruling delivered on Thursday, the Appeals Board directed the National Transport and Safety Authority (NTSA) to file and serve any remaining issues related to SuperMetro’s compliance within seven days. The Sacco has also been ordered to respond to those issues within seven days of being served.

“The order issued on 14th April 2025 suspending the appellant’s operations is hereby vacated,” the Board stated in its official order. “The appellant shall be at liberty to immediately resume operations in due compliance with the law.”

The tribunal further ordered that its decision be served upon the Inspector General of the National Police Service to ensure enforcement and awareness among law enforcement officers.

The case is scheduled for further hearing on 2nd May 2025.

The National Transport and Safety Authority (NTSA) had earlier submitted that the suspension of Super Metro operations was not intended to be permanent, but rather to ensure the company operated in accordance with the law.

Through its Deputy Director and Head of Safety Compliance Wilson Tuigong, the authority responded to a case filed before the tribunal by Super Metro, stating that the compliance checks were necessitated by overwhelming public outcry regarding the conduct of the vehicles, drivers, and conductors operating under the Sacco.