Safaricom says internet, M-Pesa App affected following undersea cables outage

Safaricom says internet, M-Pesa App affected following undersea cables outage

Leading telecommunications company Safaricom has announced reduced internet speeds in the country following an outage on two of their undersea cables.

This, the company announced on Tuesday evening has affected various critical apps including M-PESA Super App and Safaricom APP.

"We have experienced an outage on two of our undersea cables that deliver internet traffic in and out of the country," read a statement from Safaricom.

"We have activated redundancy measures to minimise service interruption and keep you connected as we await the full restoration of the cables."

They advised users to use USSD *334# for M-PESA services or the SIM Tool Kit.

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Safaricom undersea cables outage M-Pesa App

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