Modern Coast makes alternative travel plans for customers stranded by its license suspension

Modern Coast Bus Company now says that it has made alternative arrangements to ensure that customers who made advanced bookings to travel on three of its routes do so within their selected timeframes.

This comes after Transport CS Kipchumba Murkomen, on December 30, 2022, ordered the fleet's operating license be suspended after one of its buses was involved in a road accident that left one person dead and several others injured in Kisii County on December 28.

In a statement on Twitter, Modern Coast stated that operations on only three of its local routes; Mombasa-Highway (Upcountry), Nairobi-Malindi and Nairobi-Upcountry and vice versa had been suspended by the Transport Minister.

"Following the suspension of our operation license by the Ministry of Road and Transport, the aforementioned routes shall remain closed until advised further," said the bus company.

"Customers who had booked advanced tickets on the affected routes shall be booked to travel with another bus company to their respective destinations, same date and same time."

The fleet added that three of its regional routes will remain operational. They are; Nairobi-Kigali, Nairobi-Kampala and Nairobi-Bujumbura and vice versa.

"All our offices country wide shall remain open for parcel services and for cross border bookings," said the bus company.

When Murkomen suspended the company's license, he said that the accident, which occurred at River Masosa at Makutano Junction in Kisii County, "raised concerns about the state of operations and safety levels" at the fleet.

He noted with concern that the Kisii incident came just a few months after another Modern Coast bus was involved in an accident that left 36 people dead.

"The River Nithi accident that occurred on 24th July 2022, left 36 people dead and many others injured," said the CS.