Jubilee Health Insurance unveils new Agency Office to expand access to healthcare

The Center of Excellence: Agency Office offers agents access to resources, including training facilities, operational assistance, client meeting spaces, and state-of-the-art digital tools to enhance efficiency and productivity. 

It provides a professional and collaborative environment where agents can connect with peers and focus on delivering impactful healthcare solutions to customers. 

“This office is more than a working space—it is a launchpad for agents’ growth and success,” said Njeri Jomo, CEO of Jubilee Health Insurance.

 “Our agents are central to our mission, and this office marks the beginning of a new chapter where they are fully equipped to better serve Kenyans and achieve their personal and professional goals. As Jubilee Health continues to expand its footprint across the country, these Centers of Excellence underscore our commitment to supporting agents and reducing barriers to healthcare access.”

With insurance penetration in Kenya standing at just 2.3% of GDP, health insurance remains a critical yet underserved sector. Intermediaries, particularly agents, play a critical role in connecting millions of households with healthcare solutions.

They drive awareness, build trust, and ensure customers receive tailored services that meet their unique needs.

With an agency force of over 3,000 agents across the country, JHIL is seeking to re4define the health insurance landscape by offering support and equipping agents to thrive in a competitive world.