Gov’t to create 1 million digital jobs in five years – President Ruto
The government is implementing new laws and
policies that will facilitate growth in IT-enabled services in the country,
President William Ruto has said.
The objective, the President announced, is
for these measures to help the government unlock opportunities in the Business
Process Outsourcing (BPO) services sector.
Consequently, the government is enhancing the
country’s competitiveness and aligning it with global standards to accelerate
the growth of the BPO market and other IT-enabled services.
The goal, he noted, is to scale up government
investments in the relevant infrastructure, including the national broadband
and digital hubs, to create jobs for at least one million digital workers in
the next five years.
“We are determined to claim our fair share of
the BPO pie for the benefit of our young men and women who are eager to
contribute to growing our economy,” he said.
He noted that Kenya’s strength is in a large,
skilled youthful workforce, government policies which give priority to the
digital economy as a strategic pillar of the Bottom-Up Economic Transformation
Agenda, an education system that stresses digital skills, a strategic
geographical location aligning with global time zones and proficiency in
English, a language widely used in major economies.
President Ruto made the remarks during the
launch of Call Centre International (CCI) Global Contact Centre at Tatu City in
Ruiru, Kiambu County, which has already created more than 5,000 jobs.
Present were Cabinet Secretaries Rebecca
Miano and Eliud Owalo, Kiambu Governor Kimani Wamatangi and United States
Ambassador to Kenya Meg Whitman, among others.
The President said the government is
strengthening existing laws to create a conducive environment for the ICT-BPO
industry to thrive.
“Our goal is to develop sector-specific
legislation that aligns with international standards in the short, medium and
long term,” he said.
Government efforts in strengthening the
sector, President Ruto explained, include enforcing BPO standards that meet
international best practices, updating fiscal and non-fiscal incentives to keep
pace with technological advancements and investing in green energy.
He said the government is also working with
the private sector in enhanced skills training for Kenyan youth to ensure that
they are prepared for the jobs of tomorrow.
“These efforts demonstrate our commitment to
fostering a thriving, sustainable and globally competitive BPO sector in
Kenya,” he said.
The President appealed to investors to collaborate with the government in its digital hubs programme for BPO operations to succeed and expand.
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