Gov’t directs ministries to ensure compliance with e-Citizen migration before January
The government has directed all ministries to comply and create
awareness on the migration of all government services onto the e-Citizen
platform by December 31, 2023.
Secretary to the Cabinet Mercy Wanjau in a letter on Friday called
upon all the Cabinet Secretaries to ensure the public is well informed on the
16,000 services expected to be onboarded on the e-Citizen online platform as
they prioritise beating the deadline.
“We request your
support in creating awareness within your portfolio about the e-Citizen
platform, its benefits, and the importance of compliance with the directive.
This includes informing stakeholders about the over 16,000 services currently
available on the platform,” Wanjau stated.
“Ensuring that compliance with the directive remains a
standing agenda item in all relevant meetings held within your portfolio. This
will have the benefit of ensuring consistent progress and accountability
towards achieving the onboarding deadline.”
To ensure compliance, Wanjau said the e-Citizen
Implementation Committee (e-CIC) would start sending an electronic
questionnaire to all Accounting Officers which is aimed at establishing a
baseline status of implementation and identification of areas requiring further
She thus urged the CSs to ensure the officers complete and
submit the questionnaire by 15th December 2023.
In the directive by President William Ruto in August this
year all ministries were ordered to terminate all non-designated payment
platforms and migrate to the newly designated Paybill Number, 222222 in line
with his administration’s plan to digitize government services.
Even as the ministries rush to beat the deadline, the management of 17 state-run agencies, among them KRA and Kenya Power were summoned lastmonth to explain their failure to comply with the executive order.
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