Sendy to meet orders for e-commerce businesses in Kenya

By receiving, packaging and shipping orders for goods on behalf of the online sellers, the company expects to relieve digital businesses from logistics difficulties.

“Online shopping is booming, and locally owned firms are increasingly focusing their efforts on packing and shipping them to customers rather than selling. We want small business owners to focus on selling and building their enterprises, customer service, and repeat business while Sendy Fulfillment’s tech-enabled platform takes care of the logistics,” said Chris Nyaga, Sendy Fulfilment’s General Manager for East Africa.

Sendy is expected to process the orders at the rate of 13 per cent of the product’s selling price with the service incorporating 60 days of storage and inventory tracking.

According to the logistics firm, online entrepreneurs and businesses face expensive logistics and storage costs with standard fulfilment and logistics capabilities.

“If e-commerce shops and other small businesses do not carefully manage their inventory, monitor, and estimate sales in the post-pandemic economy, they risk dead inventory and financial loss. By combining retail storage and delivery as a service, these expenses are reduced, and supply chain efficiency is improved,” added Mr. Nyaga.

Fashion and electronic accessories, books, packaged food, beauty & baby products and fitness equipment are expected to be the first items to be onboarded to the service.