Investing in our Chiefs: Building stronger communities through capacity development

Investing in our Chiefs: Building stronger communities through capacity development

Interior PS Raymond Omollo presides over the official opening of the Forum for Government Experts on Small Arms and Light Weapons (SALW), as part of the 20th RECSA anniversary commemoration on June 9, 2025 PHOTO | MINA

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By Dr. Raymond Omollo,

The graduation of 5,892 chiefs and assistant chiefs from the National Police College, Embakasi ‘A’ Campus marks a significant step forward in strengthening Kenya’s system of grassroots governance.

This intensive induction, paralegal, and security management programme goes beyond routine training. It reflects a deliberate choice by the government to reinforce the frontline of public administration, where state authority meets everyday life.

Chiefs and assistant chiefs, as National Government Administration Officers (NGAOs), occupy a role unlike any other in our governance structure. They are not distant officials; they are the most immediate representatives of government authority in communities across the country.

When a farmer in Turkana requires mediation over a dispute, when a mother in Kwale seeks documentation for her child, or when residents in Marsabit confront a security threat, it is the chief who responds first. For many Kenyans, the chief’s office is government in its most practical and human form. This is precisely why strengthening their capacity is both necessary and urgent.

The paramilitary training programme, delivered in three cohorts throughout 2025, addressed a long-standing gap within the administrative system. Despite rising security and legal complexities, some chiefs had gone more than 25 years without structured refresher training.

The three-week intensive course responded to this reality by equipping officers with updated skills in paralegal practice, security coordination, and disciplined leadership - capabilities that directly improve service delivery and decision-making at the local level.

This initiative is firmly anchored in the government’s Jukwaa la Usalama framework, which prioritises community-based approaches to safety and stability. Through the training, chiefs have strengthened their understanding of legal processes, sharpened their conflict-resolution skills, and enhanced their operational preparedness.

They are now better positioned to detect emerging threats, coordinate effectively with the National Government Administration Police Unit (NGAPU) and other security agencies, and maintain order within their jurisdictions.

In high-risk areas, particularly parts of North Eastern Kenya and the  Rift  Valley,  additional paramilitary training and appropriate arming acknowledge the realities officers face while safeguarding both communities and themselves.

Beyond security, chiefs and assistant chiefs remain at the frontline to the broader wellbeing of communities. They lead local efforts against drug and substance abuse, working with residents and law enforcement to dismantle networks that undermine families and derail young lives.

I particularly want to celebrate Urban chiefs, especially those serving in Nairobi’s Eastlands, Mombasa’s estates, and Kisumu’s neighbourhoods, who operate in especially demanding environments with remarkable dedication.

They manage dense populations, coordinate multi-agency responses, and navigate complex social dynamics daily. They are also critical actors in responding to gender- based violence, offering survivors accessible reporting channels and linking them to protection and support services.

Chiefs also function as the primary drivers of government programmes at the community level. From enrolling citizens in social protection schemes to mobilising participation in health campaigns, supporting agricultural extension services, and facilitating civic education, they ensure that national policies translate into real outcomes on the ground.

Without strong administrative units, many government interventions would struggle to move beyond policy documents into lived reality.

Kenya’s administrative framework relies heavily on the presence and effectiveness of these officers. Across all 47 counties, approximately 13,000 chiefs and assistant chiefs serve as the government’s most consistent point of contact with citizens, particularly in areas where other institutions have limited reach.

Their authority is rooted not only in law but also in cultural legitimacy, placing them at a unique intersection of tradition and modern governance.

When chiefs are well trained and properly supported, communities benefit directly. Administrative units are able to respond more quickly to emergencies such as floods, disease outbreaks, or intercommunal tensions.

Access to essential services - from national registration to land dispute resolution - is made easier and more efficient. Development programmes under the Bottom-Up Economic Transformation Agenda (BETA) are more likely to reach their intended beneficiaries rather than stalling within administrative bottlenecks.

Strong administrative presence also contributes to social cohesion. In a diverse society like Kenya, chiefs often serve as mediators and stabilisers, bridging divides between ethnic groups, age sets, and competing interests. They enforce the rule of law while remaining sensitive to local contexts, maintaining order without distancing themselves from the communities they serve.

There is also a clear economic rationale. Effective local administration lowers the time and financial costs citizens incur when accessing government services, prevents minor disputes from escalating into expensive conflicts, and creates predictable environments in which businesses can operate.

These everyday efficiencies form an essential, if often unrecognised, foundation for economic growth and stability.

Importantly, the training programme also responded to concerns raised during Jukwaa la Usalama consultations, including issues of delayed promotions, inadequate mobility, insufficient equipment, and outdated uniforms.

Addressing these alongside capacity development sends a clear message: government recognises chiefs and assistant chiefs as professionals whose effectiveness depends on both skills and working conditions.

Looking ahead, the restoration of direct police support through NGAPU - with 1,800 officers already being deployed and plans to scale up to 19,000 - strengthens grassroots administration by ensuring that authority is matched with enforcement capacity.

This step corrects weaknesses that emerged following the 2018 policy shift and reinforces the ability of administrative units to maintain peace and security.

Ultimately, chiefs and assistant chiefs are nation-builders at the most immediate level. They serve in urban estates, rural communities, and remote border regions, often under challenging conditions and with limited resources.

Investing in their training is therefore an investment in safer communities, fairer governance, and a government that is present and responsive.

The graduation of nearly 6,000 officers is not a conclusion but a milestone in an ongoing reform journey. Our commitment is clear: every Kenyan who walks into a chief’s office should encounter a capable, professional, and empowered public servant. That is how trust in government is built - consistently, locally, and community by community.

The author, Dr. Raymond Omollo, is the Principal Secretary, State Department for Internal Security and National Administration

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Chiefs Interior Ministry National Government Administration Officers

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