KAA lengthens check-in times for travellers at JKIA

KAA lengthens check-in times for travellers at JKIA

  • This is on the back of longer processing times for international travellers and passenger queues during peak hours between 8pm and 11pm.
  • The congestion has partly been occasioned by intensified health screening procedures alongside significant seasonal traffic growth.
  • At the same time, KAA has asked travellers to consider extended travel times to the airport due to the ongoing construction of the JKIA-Nairobi ExpressWay.

The Kenya Airports Authority (KAA) has directed passengers to arrive at the Jomo Kenyatta International Airport (JKIA) at least three hours before their scheduled departure times.

This is on the back of longer processing times for international travellers and passenger queues during peak hours between 8pm and 11pm.

The congestion has partly been occasioned by intensified health screening procedures alongside significant seasonal traffic growth.

The congestion has been accelerated further by the unavailability of JKIA terminals’ 1B and 1C which are currently under refurbishment.

KAA says it has taken a number of remedial actions to further ease the congestion at Kenya’s main airport hub.

“KAA, in conjunction with various stakeholders, has taken a number of remedial measures. A multi-agency facilitation team comprising among others, KAA, airlines, Port health, Airport Police and Immigration personnel, has been instituted and tasked to respond to issues of passenger facilitation, passenger processing and queue management,” KAA said in a statement on Tuesday.

“In addition, a number of international flights have been relocated from Terminal 1A to Terminal 2 while the deployment levels for Port Health and airline staff involved in document checks has been scaled up. Alongside these measures, KAA is prioritising the ongoing refurbishment of JKIA’s Terminal 1B and C for completion within the next three months.”

At the same time, KAA has asked travellers to consider extended travel times to the airport due to the ongoing construction of the JKIA-Nairobi ExpressWay.

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